Software Development, Telecommunication

All You need to know about Class 5 Softswitch

VoIP technology has revolutionized the business communication through offering cost-effective and real-time solutions using the Internet. When it comes to leveraging all the call features of VoIP, we need a Class 5 Softswitch (aka Digital Local Exchange or DLE). It is a residual solution specially designed for VoIP service providers, cell phone carriers, and PSTN (Public Switched Telephone Network) carriers. It is a retail solution that enables VoIP calling service providers to deliver high-quality services to their customers who have IP-enabled devices including smartphones.

How Class 5 Softswitch works

A Class 5 Softswitch or a VoIP Softswitch is highly scalable and connects to the end users. VoIP Class 5 Softswitches work through the SIP (Session Initiation Protocol) protocol. It can render services for routing calls in the same state or the same country. When a user makes an IP call, the Class 5 Softswitch routes the call to the correct IP or SIP address or DID (Direct Inward Dial) number. Any smartphone can connect to the Class 5 Softswitch.

The VoIP Softswitch has many calling features useful for every residential and SOHO (Small Office/Home Office) customer like auto-attendant, call rules (including DND and Follow me), call transfer and waiting, caller ID, conference calling, E-911 (Emergency dial), in-network calling, virtual numbers, etc.

How Class 5 Softswitch benefits VoIP service providers

The Class 5 Softswitch can measure minutes and send the bill to the customers automatically. VoIP providers can install it on any server as there is no need to have it on a customer’s premises.

It offers an all-in-one solution through tools required to deliver, manage, monitor, and bill for VoIP services on a single, user-friendly, web-based platform.

Client management, call management, call monitoring, and reporting are easy with the tailored Class 5 Softswitch. Built-in billing and invoicing assist VoIP service providers to control revenue and costs. It facilitates service providers to monitor ACD (Average Call Duration) and CDR (Call Detail Record).

What’s more, the service providers can offer their customers a three-way conferencing and unlimited call forwarding options while addressing their communication requirements using the Class 5 Softswitch.

In brief, Class 5 Softswitch solution is a technological advancement in the telecommunication industry for routing phone calls intended for the end users requiring local and long distance VoIP telephony services. The Class 5 VoIP Softswitch solutions assist service providers in reducing heavy call costs while boosting the workflow. It provides a right solution to any business looking for establishing a robust unified communication. Such solutions can increase the productivity of business and enable entrepreneurs to handle ever-changing communication requirements.

At FreeSWITCHService, our team of dedicated professionals offers you premium quality Class 5 Softswitch solution with all the desired features and a seamless performance.


Softswitch: A Technological Boon which Took Communication To The Next Level

VoIP (Voice over Internet Protocol) is the next big thing in telecommunication industry. It took communication to the next level. It provides a mechanism of converting analog signals into digital and traverse it across different destinations. It reduces the communication cost remarkably as it uses the internet lines rather than traditional telecommunication tools to initiate, manage and tear down calls. There are different VoIP solutions available in the market. However, if we talk about purely telecommunication or calling, then the most vital VoIP solution to be required is VoIP Softswitch.

VoIP softSWITCH is a focal point of any telecommunication network which is providing telecommunication services. It connects different devices together to create a VoIP network. These devices are IP phones, gateways, routers, etc. If you are thinking to start a business as a VoIP service provider, then the first thing you should be looking forward is VoIP Softswitch.

There are two types of VoIP Softswitch available in the market.

There is also a VoIP softswitch, which can have blended features of class 4 softswitch and class 5 softswitch. This type of VoIP softswitch is known as hybrid softswitch.

As these VoIP Softswitches are used for offering telecommunication solution, it has to adhere to the law and telecommunication regulation of the country it is going to serve in. All these have to be kept in mind.

Ecosmob Technologies offers custom development service for Class 4 Softswitch, Class 5 Softswitch and Hybrid VoIP Softswitch services based on the customer requirements. To discuss your requirements, drop an email to