Manage Long Distance Telecom Traffic with Class 4 Softswitch Solution

The term “Softswitch” is the fancy contraction of “Software” and “Switchboard”. Softswitch is the central device in the communication network. As carrier class servers, they control voice phone calls across circuit-switched and packet switched networks. A Softswitch connects phone calls across the Internet using Internet Protocol by means of software running on general-purpose systems.

Softswitch is analogous with the traditional PSTN (Public Switched Telecommunication Network). A Softswitch can route calls virtually and automatically as per the programming logic without the need for an operator. Now, soft switch routes call using VoIP technology, rather than traditional PSTN, thus it is also called VoIP switch.

Softswitches employed to transmit VoIP traffic between carriers are usually called Class 4 soft switches. They are mostly used to route larger volume of VoIP calls over long distances. They are restricted for long distance telephony only, and known as wholesale solutions. Their most important attributes include protocol support and conversion, an average time of one call routing, transcoding, a number of concurrent calls, calls per second rate etc. Additional benefits of Class 4 Softswitch for VoIP service providers are listed as:

  1. Call/fax routing: Softswitch solutions offer inbound call routing. Though the feature is available for wholesale retail customers, call routing can benefit your business and increase accessibility from different locations. With Class 4 Softswitch, you can also enable fax routing via different fax servers.

  2. Scalability: With the business expansion, network scalability is the ultimate need of your communication system. With our Class 4 softswitch solutions, you can get the customized solutions as per the requirements that ensure the network scalability.

  3. Reduce cost: Class 4 Softswitch solutions reduce a cost of handling calls by load handling. It also boosts the capacity of existing connections by offloading data to IP networks.

Today, VoIP technology is gaining traction across various industry sectors worldwide. More than 70% communications are now making through VoIP rather than traditional telephone, because of its promptness, scalability, and safety. At Ecosmob, we offer you the premium quality, customized Class 4 Softswitch solutions.


Class 4 Softswitch an Indispensable Component Every VoIP Business Must Have

As any VoIP service provider knows, the needs of clients vary widely. Some may need to make only local calls while others may routinely make international calls. VoIP is a highly challenging and competitive business with service providers jostling for customers. In this arena, the service provider who offers seamless service regardless of complexity of a client is the one who manages to offer satisfaction. It is not just call facility and quality that a client looks for; rates are just as important as faultless billing and all of these depend on the service infrastructure of a provider.

One of the core components for any VoIP Business provider is the class 4 softswitch. Softswitches are vital to VoIP in that they facilitate call origination within a network from PSTN network while also facilitating call termination from VoIP network to PSTN networks. These tasks are handled by softswitches, namely the class 5 and class 4 softswitch solutions. Class 5 softswitch handles traffic in local areas whereas class 4 softswitch handles routing of calls between international exchanges besides local access and transport areas that make it a core component for VoIP services.

There is other more important features of class 4 softswitch making it indispensable for service providers in the VoIP space. Scalability, migration to IP networks, easy expansion, cost reduction, flexibility, access to core NGN engineering and improved profitability are just a few.

From another perspective one must also consider other core features which are routing and billing. Routing is one of the tasks of class 4 softswitches developed by Ecosmob, a technology leader in this segment. Routing traffic over different exchanges, on the face of it, is a relatively simple task. However, advanced and sophisticated softswitches handle it in a more efficient way. One, they pick the least cost routing method that makes the call affordable for end user and profitable for the service provider. Two, complex features automatically calculate set percentage to assign the call to the route with highest percentage that again makes for reduced costs and improved profitability. Call termination efficiency is another feature as automation takes care of the longest prefix. There is also a facility of dial plan that allows this softswitch to route incoming traffic according to the plan offered to a client. In the matter of billing too there are sophisticated features in the class 4 softswitch solution by Ecosmob such as wholesale billing, SIP to SIP billing, prepaid and postpaid as well as tax billing. A customer is never overcharged and the service provider does not have to track each client individually saving costs and assuring accuracy while avoiding any complaints of errors in billing. This is one feature a service provider with hundreds of clients appreciates as much as the others that help him increase clientele.